Shipping policy

Shipping Policy


Thank you for visiting and shopping at my store www.silvereyeflies.com. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy


Shipment processing time


All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.


If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.



Shipping rates & delivery estimates


Shipping charges for your order will be calculated and displayed at checkout.



Shipment method

Estimated delivery time

Shipment cost

NZ Post

3-5 business days

$5.50

NZ Post Tracked

3-5 business days

$6.50





Delivery delays can occasionally occur.


Until further notice, shipping is delayed by the Government Covid-19 restrictions.


Shipment to P.O. boxes


My Website www.silvereyeflies.com will ship to PO Boxes as we use NZ Post. 



Shipment confirmation & Order tracking


You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.


Customs, Duties and Taxes


My Website www.silvereyeflies.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


Damages


My Website www.silvereyeflies.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.


Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy


We ship to international destinations however we are currently restricted by Covid-19 restrictions and the ability of those affected ports of entry to cope.


Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
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